There are no returns except for over-shipments or damaged products. Over-shipments and damaged products need to be brought to our attention within 5 days of the receipt of your shipment. For over-shipped or damaged items, please call customer service for a Return Merchandise Authorization (RMA) and to arrange for free freight return. Any return shipment made using RMA authorization and claiming free freight must contain only titles related to that authorization. Items returned without an RMA will not be given credit, nor will the items be returned to the customer. In addition, items not listed on the RMA will be assessed freight charges, based on estimated freight costs and charged to the customer.

Most CRP items are kept in stock and are shipped within 24 hours of the order being placed. Therefore, cancellations are not accepted.

If you have any questions regarding your order, please call a customer service representative at 702-868-5830 ext. 223or click here to contact us.